FAQ's

Welcome to the Thoracetics FAQ section. Here you’ll find answers to the most common questions about our Creative Mini Gear Head Keychain and your shopping experience.

🛒 Orders

1. How do I place an order?

Simply choose your product, add it to your cart, and proceed to checkout. Follow the secure payment steps and you’re all set!

2. Can I cancel or change my order?

Orders can only be modified or canceled within a short time after placing them. Please email us immediately at thoracetics@gmail.com if you need changes.

3. How will I know my order is confirmed?

You will receive an order confirmation after your purchase is successfully completed.

🚚 Shipping

4. Do you ship internationally?

Yes! Thoracetics ships worldwide.

5. How long does delivery take?

Estimated shipping times:

  • United States & Canada: 5–10 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

Delivery times may vary due to customs or carrier delays.

6. Why is my order delayed?

Delays may occur due to customs inspections, holidays, high shipping demand, or local courier issues.

🔧 Product Information

7. What is the Creative Mini Gear Head Keychain made of?

Our keychains are made from durable, high-quality materials designed to provide a premium mechanical-inspired look while remaining lightweight and practical.

8. Is the keychain heavy?

No, it is designed to be sturdy yet lightweight for comfortable everyday use.

9. Is this a good gift option?

Absolutely! It’s a perfect gift for car lovers, mechanics, automotive students, and anyone passionate about engines and speed.

💳 Payments

10. What payment methods do you accept?

We accept secure online payment methods available at checkout.

11. Is my payment information safe?

Yes. Your payment information is processed securely. We do not store sensitive payment details.

🌍 Customs & Taxes

12. Will I have to pay customs fees?

International customers may be responsible for customs duties or import taxes depending on their country’s regulations.

📦 Returns & Issues

13. What if I receive a damaged product?

If your product arrives damaged, please contact us within a reasonable time at thoracetics@gmail.com with photos of the issue.

14. What if I entered the wrong address?

Please contact us immediately. If the order has already been shipped, we may not be able to change the address.

📩 Contact Us

If your question is not listed here, we’re happy to help.

📧 Email: thoracetics@gmail.com
🏪 Store Name: Thoracetics

Thank you for choosing Thoracetics — where passion for automotive style meets everyday functionality. 🚗